Privacy | Northwood

1. GENERAL

This privacy policy was created to help our clients better understand Northwood Kitchen and Bath (“we”, “us”, or “our”) privacy practices. Northwood believes it is important for our clients to know and understand how we collect, utilize, share, and protect their information.

2. INFORMATION WE COLLECT

We collect information so that we can improve how we can serve you! This includes:

Personally identifiable information you provide when filling out one of our online submission forms or design questionnaires such as your name, address, email, and phone number.
Information is given to us on social media or third-party websites such as Facebook, Twitter, Instagram, etc.
Non-Personally identifiable information is gathered through the use of cookies and web beacons such as your IP address, device, and browser type.

3. HOW WE USE YOUR INFORMATION

Northwood Kitchen and Bath only collect and stores information that we will use to create a better service for our clients such as:

To get a better understanding of our clients so that we continue to improve the functionality and overall quality of our website, and services.
To communicate with our clients such as responding to inquiries and concerns, providing support and customer service, and discussing details of orders/projects.
To provide you with news updates, upcoming promotions, or surveys.
For marketing purposes.

**Please note that we do NOT ask for your credit card information when you purchase anything from us**

4. SHARING INFORMATION

We do not sell or disclose information to third parties to use for their own purposes. Northwood Kitchen and Bath may share your information with..:

Shipping companies or affiliate companies are necessary to process your order/project with us.
Subsidiary companies when working on any joint venture. Any of our partner companies will uphold our same privacy policies when working alongside us.
Google (Google Analytics/Google AdSense)
Facebook (Facebook ads) to remarket to you.
Third-party widgets/apps to create contests, surveys, or special promotions.

We may share information to assist an investigation if we believe it is reasonably required by law or to detect/prevent/address any violations regarding our terms of use.

5. THIRD PARTIES PLATFORMS

Northwood Kitchen and Bath cannot be held responsible for the privacy practices of other providers, companies, people, or websites that may be linked to our website in which we do not own or have control. Please make sure to review their policies yourself to better understand how your information will be used.

6. EDITING AND DELETING INFORMATION

If at any time you would like to update or delete existing information that you have shared with us, please refer to your account settings or contact us via phone or email so that we may assist you in updating or removing said information.

7. UPDATING OUR PRIVACY POLICY

Northwood Kitchen and Bath reserve the right to change our privacy policy at any point in order to keep it up to date. Please make sure to review our policy regularly to stay updated on how we use and protect your information. Use of our website will constitute consent to any updates in our privacy policy.

8. SECURITY OF YOUR INFORMATION

Northwood Kitchen and Bath will make sure that your information is as safe as possible through the use of high-quality software, management, and adhering to industry standard practices to safeguard your personally identifiable information. Although due to the nature of the internet, transferring information online is never 100% secure thus we cannot guarantee the security of your information and will not be held responsible in the case that any of your personal information is stolen. Please know that we will do all that is in our power to prevent that from happening.

9. CONTACT US

If you have any further questions or concerns regarding our privacy practices that you do not believe has been covered in this policy or for clarification please feel free to contact us at info@northwoodkitchenandbath.com

This privacy policy was last modified on November 11, 2021.